SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of genor.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of genor.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
Alright, so here's the deal. This organizer? Absolute game-changer. I'm talking Superman level of saving the day right in my trunk! The durability factor is off the charts, like it's built to last and then some. You know how stuff just gets thrown into your trunk without a second thought? Well, this bad puts an end to all that chaos. It keeps things tidy and neat with such ease you'd think Mary Poppins herself had a hand in its design! The quality is something else too - no flimsy material or weak stitching here. No sirree! It’s got strength comparable to those superhero types from comic books; it takes on weight like nobody's business. And let me tell you, I've loaded this thing up more times than I can count and not once has it buckled under pressure. What really seals the deal for me though is how much easier it makes keeping my trunk organized. Before this gem came along, finding anything in there was like hunting for buried treasure – but not anymore! Now everything has its place and stays put instead of rolling around every time I take a corner. And did I mention how great it looks? Not that aesthetics are top priority when we're talking about trunk organizers but hey, doesn't hurt that this one could win beauty pageants if they held them for car accessories! So yeah, big thumbs up from me 👍 If your trunk is currently serving as a black hole where items go to disappear forever... do yourself a favor and get one of these babies pronto!
I am absolutely delighted with this trunk organizer. The eco-leather exterior gives it a stylish look while the interior is made waterproof Oxford cloth which is just fantastic for those accidental spills. Plus, the PVC insert and an additional layer of Oxford cloth make it incredibly sturdy. I also appreciate how easy it is to clean a simple wipe down does trick!
I'm really impressed with the quality of this product. The eco-leather exterior is a nice touch.
This product has been such a great addition to my car! Its robust construction ensures that it can daily use without any issues at all. I love its two deep compartments which are perfect for storing everything from emergency kits to water bottles, and the removable Velcro divider means I can customize storage based on what I need that day.
So easy to clean, just a quick wipe down and it's as new!
What really stands out about this organizer is its durability and versatility in terms of storage options. It's crafted with high-quality materials like eco-leather and 210D Oxford cloth, making it resilient against wear and tear. The customizable compartments have been super practical too – they keep my items secure during drives.
The convenience offered by this trunk organizer cannot be overstated! It’s so well-constructed; you can tell right away that it’s designed for longevity. My favorite feature has got to be its easy maintenance — dirt or stains can be wiped away effortlessly ensuring that my car stays neat always.
like it
i recently picked up this trunk organizer and it has been a lifesaver. my trunk used to be a disaster zone, with groceries, tools, and sports gear all mixed up. now, everything has its own place. the different compartments are super handy and keep everything organized. the material is really sturdy and can handle a lot of weight. the handles make it easy to lift in and out of the car, and the non-slip bottom means it stays put while i’m driving. it’s also collapsible, so i can fold it up when i need more space. this organizer has really made a difference in keeping my car neat and tidy.
The removable Velcro divider is genius – I can customize storage based on what I need that day.
It's hard not to gush over how much easier life gets with this trunk organizer around! No more cluttered mess in my boot now thanks to its spacious compartments where I neatly arrange tools, clothing, even large items like snow shovels when needed due to their flexible design!
A lifesaver! Keeps my trunk tidy and clutter-free.
Abs perfect for storing emergency kits and tools. Sturdy construction too!
i love how i can easily change the size of compartments, super handy when i have larger items to store.
doesn't fit well in my trunk, but overall great quality
Got myself one these beauties recently and boy am impressed by its robustness! Made out high-quality materials like eco-leather 210D Oxford cloth, you can tell just by touching feels durable enough last years use without showing signs wear tear.
Sturdy build quality? Check! Customizable space? Double check!! Easy cleaning process? Triple check!!! This beauty ticks off all boxes on my list for an ideal car trunk organizer: durable yet sleek design combined with versatile usage possibilities makes me one happy customer!
recommend
This organizer has been a lifesaver for me. It's got two deep compartments that are perfect for storing all my essentials, from emergency kits to tools and clothing. Plus, the Velcro divider is removable which allows me to customize the storage space as I please. And did I mention how easy it is to clean? Just a quick wipe down with a damp cloth or sponge and it's good as new!
this thing is built like a tank - very sturdy and seems like it will last forever 🚀