SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of genor.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of genor.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
Man, I gotta tell ya, this organizer the real deal! It's like a little slice of sanity in what can sometimes feel like a crazy. You know how it goes - you're on those long drives with the kids and suddenly your car looks more like a hurricane just blew through instead of a family vehicle. Well, not anymore! This thing keeps my ride looking clean and clutter-free. We're talking no more toys underfoot, no rogue crayons melting into the seats (you've been there), and let me tell something else: this isn't just about cleanliness; it's also about keeping those kiddos entertained. You see, long drives can be tough for everyone involved but especially for our little ones who get bored easily. This organizer has seriously upped our road trip game by providing an easy-to-reach spot for all their favorite things — books, snacks, games — you name it! They now look forward to hopping in the backseat because they have everything they need right at their fingertips. And hey...let’s not forget that mom or dad gets some peace too! No longer am I playing chauffeur and entertainer at once. Instead of constantly reaching behind trying to find that dropped toy or snack while navigating traffic (yeah we’ve all done that risky move before), I can keep my eyes where they belong – on the road. So yeah… two thumbs way up from me! If your car often feels like chaos central or if you’re simply tired of hearing “are we there yet?” every five minutes then do yourself a favor – get this organizer ASAP! Trust me when I say it’s worth its weight in gold.
The backseat organizer has been a lifesaver. With all the pockets, I can keep everything from snacks to toys within easy reach of my kids during long drives. Plus, it's super easy to install and fits perfectly on my car.
I'm impressed with how easy it was to set, literally took less than a minute.
Easy to install and holds everything securely. A must-have!
This back of seat organizer is exactly what i needed to keep my car organized. it has plenty of pockets and compartments for all the things my kids bring along on car rides. installation was a breeze and it fits securely on the seat. the material is durable and can handle a lot of wear and tear. it’s also very easy to clean, which is great for those unexpected spills. the organizer stays in place and doesn’t sag, even when it’s full. it’s made a huge difference in keeping my car tidy and making sure everything has its place. highly recommend this to anyone looking for a practical and effective car organizer.
Excellent
It’s impressive how sturdy this organizer is! The metal buckles and nylon straps hold it firmly in place - no sliding around even when we hit those bumpy roads. It was such an effortless setup too!
I'm thrilled with this purchase! This handy seat-back organizer offers ample storage space for all our travel necessities like drinks, snacks, books and even a special pocket for tablets which keeps the kids entertained throughout the journey.
Great product! Waterproof material makes cleanup a breeze.
This product is just what I needed for keeping my car tidy on family trips. It's waterproof so clean up is quick and simple plus its eco-leather material gives it a sleek look that matches well with my interior décor.
This thing has pockets for everything - snacks, drinks, toys...even a special one for tablets. So handy!
i’m really impressed with this back of seat organizer. it has a lot of compartments and pockets that help keep everything organized. my kids used to leave their stuff all over the car, but now they have a designated place for their toys, snacks, and books. the organizer was easy to install and stays in place without slipping. the material is high-quality and easy to clean. it fits perfectly on the seat and doesn’t look bulky. this organizer has made a big difference in keeping my car neat and tidy. i highly recommend it to anyone looking to organize their car.
No more messy car rides thanks to this fantastic seat back organizer! The secure fit ensures there's no slipping or sliding while driving which makes me feel safe having it behind my kid’s seat.
Easy to install, sturdy and holds everything in place. A must-have for every car!
The waterproof material of this seat-back organizer makes cleanup super quick. Plus it looks quite stylish with its eco-leather finish.
No more sliding or slipping around thanks to the secure fit.
No more messy car rides thanks to this fantastic seat back organizer! It fits securely without any slipping or sliding while driving.
i absolutely love that all materials used are vegan and non-toxic. peace of mind 🌿
got this car back of seat organizer for our family road trips and it’s been amazing. the multiple pockets are perfect for holding toys, snacks, and books, keeping everything organized and within reach. it was really easy to install and fits securely on the seat. the material is strong and durable, standing up to constant use by my kids. it’s also very easy to clean, which is important for those inevitable spills. it stays in place and doesn’t move around, even when the car is in motion. this organizer has made our car rides much more organized and stress-free. highly recommend it for anyone with kids.
This backseat organizer is a lifesaver. It's super easy to install, fits perfectly on my car and keeps everything from snacks to toys within easy reach of my kids during long drives. I couldn't be happier with this purchase!
Lots of storage - snacks, drinks, toys...even tablets. Handy!
i recently got this car back of seat organizer and it’s been fantastic. my car used to be a mess with my kids' toys, books, and snacks everywhere, but now everything has a place. the organizer is really well-designed with lots of pockets and compartments for different items. installation was super easy – it took just a couple of minutes to strap it on. it fits securely and doesn’t move around. the material is sturdy and easy to wipe clean, which is great for dealing with spills. this organizer has made car rides so much more organized and stress-free. highly recommend to any parent.