SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of genor.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of genor.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
I bought this thing to keep all my car cleaning stuff organized in my trunk. And it really does the job! I was worried that I got one that was too big, but it turns out, I'm glad I got the larger size! All my car cleaning supplies fit nicely in the different compartments. So far, this product is really great! It helps me keep everything organized and tidy.
I want to thank you for helping me appear organized. I really didn't like the mess in the front seat, but this tool made it look like I had everything in order. Even if I was actually a bit disorganized, I knew that this organizer held all the important things, so I didn't accidentally throw away anything valuable when cleaning out the car. It actually saved me money! I used to hate it when my partner would throw away things that were still good when we cleaned the car.
This tool is incredible! I'm a mom with four kids, and I have to keep a lot of things like medicine and clothes for all of us. Before, my trunk was a mess with five different plastic storage bins and a snack bin. But now, I only need this one organizer! It looks great when I open the trunk to put groceries in, and nothing is sliding around or spilling out. If you like to stay organized and carry a lot of stuff, this is the perfect tool for you!
I finally found a solution for all the stuff in my front car seat! I got this awesome organizer that lets me arrange everything just the way I want it. I've got a spot for a tissue box, water bottle, phone, car charger, snacks, tablet, pen, sunglasses, and more. It's so handy because now I can grab whatever I need without even looking away from the road. It's like having a designated spot for everything. This little organizer is really great!
I'm the only one who drives my car, so I keep all my little things (like gloves, tissues, lip gloss, pen, notepad, phone, etc.) on the front passenger seat. I used to use a small plastic container, and even though things were jumbled up, it was okay. But the problem arose when someone rode with me unexpectedly. They would just put the container on the back seat, and it would slide off, causing a mess. I was searching for an organizer that was convenient, not too big, had compartments, wouldn't slide off the seat when I stopped suddenly, and had a handle for easy carrying. This organizer is one of the most useful things I've ever bought. It has great dividers that can be flattened to fit a box of tissues, plenty of compartments for all my stuff, a fantastic handle, and a velcro strap that holds it in place even during stops and starts. It even has little mesh pockets for my notepad and pen, a pocket for my phone, and places for my gloves. Best of all, it's very affordable. I absolutely love this item!
My roommate always has stuff moving around in his car's trunk, and he needed something to keep it neater. So, I bought him a trunk organizer as a gift because I already have one myself. He saw mine and always said he needed to get one, but sometimes he doesn't follow through, so I got it for him. He really likes it. Now he can easily find things stored in his trunk, and if he needs more space, he can quickly fold it down. He can also load things into his trunk without dealing with the stuff that had moved around before he had the organizer.
I really like this product! It helps me keep my car trunk neat and tidy. I've had it for a few weeks now, and it's amazing. I don't hear things shifting around anymore because it stays in place so well. It's the biggest size available for the VW Jetta's trunk. If you're considering organizing your trunk, I highly recommend this product to everyone! It still leaves me with enough space to enjoy my hobbies like camping, hiking, going to the shooting range, and even grocery shopping if necessary.
My husband always complains that I bring too much food and supplies for our camping trips. I understand because we have limited space in our Jeep Gladiator with our big dog and two kids. But when you go camping, you need more than the usual stuff. This organizer held everything we needed for our kitchen and safety supplies. It kept everything nicely packed, so we had plenty of space to put our sleeping bags and backpacks on top. My husband really liked it. We could fit everything from food, paper products, and dog food to trash bags, bug repellent, and grill tongs. We loaded it up in the house and carried it to the truck without any stability issues.
I wish I had found this earlier! Nowadays, I often forget to bring my shopping bag, but this is amazing! It's perfect for when I'm going to the store for a few things and don't want them flying around in the trunk. The dividers are really useful too. However, even though I bought the large size, I think I'll get the extra-large size because it's a bit too small for my car. I drive a 2021 Chevy Blazer, and I feel like the extra-large size would be just right. I highly recommend this thing though!
This is great! The material is strong and keeps my things organized. No more things rolling around in the trunk.
I bought two of these, and I'm planning to give one to my daughter. It feels strong and durable, and for now, I have my wipes, sunglasses, and tissues in it. It can also hold drinks easily and sits nicely on the seat. I like that I can rearrange the compartments to fit whatever I need to put in it.
I bought this thing to keep all my car cleaning stuff organized in my trunk. And it really does the job! I was worried that I got one that was too big, but it turns out, I'm glad I got the larger size! All my car cleaning supplies fit nicely in the different compartments. So far, this product is really great! It helps me keep everything organized and tidy.
My trunk was always messy, with my volleyball and car cleaning solutions rolling around whenever I turned. When I went grocery shopping, I had to place everything on top of the mess. But then I discovered a small trunk organizer, and it made a big difference! Now I have a designated space for my grocery bags, and there are no more things rolling around. The organizer has velcro on the bottom, so it stays in place. If your car doesn't have a carpeted floor, it also comes with straps. I chose a large size for my Jeep Renegade, although there was an even bigger option available. I wanted some room for my groceries. So, if you're tired of having a messy trunk, I recommend getting yourself one of these organizers.
I've got this awesome thing on my passenger seat and I'm totally loving it! It makes it so simple to move all my stuff when I have passengers in the car. What's really cool is how easily the dividers adjust to fit larger things. I've got all sorts of useful items in there like a tire repair kit, wipes, paper towels, and a water bottle. And those little pockets are perfect for holding insurance cards, pens, and small notebooks. It's like a super convenient storage space right next to me!
A MUST-HAVE for road trips! I recently purchased this car organizer, and now I can't imagine a road trip without it. The organizer fits comfortably in the back seat, offering a substantial storage solution without encroaching on passenger space. I was able to pack all of my road trip essentials, snacks, and then some. The waterproofing feature is just the cherry on top. During a recent trip, a bottle of soda toppled over and, to my relief, no inch of my car's upholstery was damaged. The aesthetic is also pleasing - this color scheme matches my solid black car interior perfectly. Lastly, the quality of the materials used is commendable. The organizer is well-constructed, sturdy, and feels like it will last for years. It's an investment that I'm glad to have made. Thank you Owleys team, I will definitely recommend this brand to others.
I purchased this item for the rear of my police vehicle, and it has been a real game-changer in enhancing my organization skills. Despite initial concerns about its size, it has proven itself quite satisfactory. I funded this purchase personally and found it to be a great value, not causing a financial strain. I would certainly suggest this for Law Enforcement Officer applications, particularly when departments are hesitant to invest in organization tools for their issued equipment in SUVs or car trunks.
Just got this car organizer and it's everything I hoped for! The capacity is huge, the material is solid, and the waterproof feature is excellent. 5 stars!