SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of genor.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of genor.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
Alright, so here's the lowdown. I've been rockin' this trash keeper in my ride for a few weeks now and let me tell you, it's easily one of the smart buys I've made when it comes to car accessories. The nylon strap on this bad boy is adjustable which is super handy dandy. This means I can hang it wherever works best for me - whether that's on my seat headrest, around the backrest or even slung over my shoulder if need be. Now let’s talk about its double bottom design because honestly, this feature is where it really shines! It has a detachable inner lining that’s waterproof too. So what does that mean? Well simply put, no leaks... ever! You know how nasty things can get with spills and leaks from your garbage right? But with this fella in your car, you're not gonna have any of those issues. So yeah folks, all these features combined make for a seriously solid piece of kit! If you’re anything like me and love keeping your vehicle clean and mess-free then investing in something like this is an absolute no-brainer! What else can I say? It just gets the job done without any fuss or hassle – exactly what anyone needs from their car accessories right? And trust me when I say once you’ve tried using one of these trash keepers yourself; there’ll be no going back!
So handy! The adjustable strap makes it easy to hang anywhere in the car. 🚗👍
I love how this trash can is made from sturdy materials, yet it's still lightweight and portable.
No more messy car rides thanks to this awesome product!
Who knew a simple thing like a car trash can could make such a difference? This product has not only helped keep my car clean but also organized. It’s made from 600D Oxford fabric which feels really durable and wear-resistant. And when I don't need it, it easily folds down for compact storage - perfect!
The waterproof lining of this trash keeper is a lifesaver - no leaks at all.
The first thing that caught my attention about this item was its sturdy construction; crafted from eco-leather and quality fabric. But what impressed me most was how easy to install it is thanks to the adjustable nylon strap! Its versatility allows you to fit any type of vehicle model.
This isn’t your average car trash can – far from it actually! It’s well-crafted with an adjustable strap making installation super easy regardless of where you want to put it in your vehicle. The magnetic button closure keeps all trash securely inside while the soft silicone hole ensures child safety - thoughtful features indeed!
Finally, a trash can that fits perfectly in my sports car! It’s compact but holds so much.
I can't express how much this product has improved my driving experience. Its sturdy construction from 600D Oxford fabric ensures durability while the eco-leather adds a touch of class. Plus, cleaning it is as easy as unfastening the Velcro and wiping with a damp cloth.
This collapsible model is great for storage when not needed. Super space saver!
i'm impressed by the quality of the fabric used for this item, really wear-resistant 👌
Cleaning has never been easier with its detachable inner lining. Just unfasten, wipe clean and reinstall.