SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of genor.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of genor.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
Alright, let's talk about this car hammock. It's really been a game changer for me! I mean, seriously, it has saved my sanity and my seats from the mess that comes with having a dog in the car. You know how it is when you take furry friend on a road trip or even just to the park. They get excited and their fur goes flying everywhere - not to mention the dirt they bring in if they've been playing outside. It can be such a pain trying to clean all of that up. But with thisock? Oh man, it’s like magic! The thing catches everything – fur, dirt, you name it. And then cleaning becomes as easy as pie because all I have to do is shake off what's caught on there or throw it in the wash if needed. No more spending hours vacuuming every nook and cranny of my backseat! And let's not forget about how good this thing looks! It fits perfectly into my ride giving the interior an upgraded look without being too flashy or anything like that. Plus, since its color doesn't show dirt easily, even after Fido has had his fun rolling around on it during our trips together. So yeah buddy! This car hammock isn’t just some random purchase; it’s legit turned out to be one heck of a lifesaver for me when driving around with my pooch onboard. Can't imagine going back now honestly; we're both loving our rides way more these days thanks to this bad boy!
I've been using this car hammock for a few weeks now and I must say, it's exceeded my expectations. Not only does chic beige color blend perfectly with my car's interior, but the leather accents add a touch of sophistication that I absolutely adore. The geometric pattern is subtle yet stylish, providing an aesthetic appeal while serving its practical purpose.
Love this product! The beige color matches my interior perfectly, and the quality is top-notch.
the beige color, leather accents... everything about this hammock screams class 👌 plus it’s ridiculously easy to maintain which is a huge bonus
This sturdy car dog hammock with side flaps is exactly what i needed for my car. it’s well-made and the side flaps provide extra protection for the car doors, keeping them free from scratches and dirt. installation was simple and it fits perfectly in the back seat. the material is durable and waterproof, handling muddy paws and wet fur with no problem. my dog seems very comfortable and secure while riding. it’s also very easy to clean – just wipe it down or throw it in the washing machine. it stays in place, even on bumpy rides, ensuring my dog stays safe and secure. this hammock has been a great addition to my car and has made traveling with my dog much more convenient and enjoyable. highly recommend this product for dog owners looking for a durable and effective car hammock.
This chic dog hammock makes traveling with pets much easier and stylish at the same time!
This hammock is stylish yet practical, making car rides enjoyable again!
I'm amazed how well it fits in any part of my car - back seat or trunk. A must-have for pet owners!
The ease of cleaning this product has to be one of its best features. With two dogs who love to play in the mud, keeping my car clean was always a challenge. Now all I have to is wipe down the hammock with a damp cloth or sponge and voila - no more stains or dirt! And pet hair? A quick run-through with a vacuum or lint roller takes care of that.
Impressive
Having tried numerous other products before settling on this one, I can confidently say it offers unmatched versatility when it comes to installation options. Whether you want coverage for back seats, half seats or even your trunk – this hammock has got you covered!
Chic design, easy to clean - a must-have for pet owners!
wow just wow... super chic look plus its cleaning is as simple as wiping it down 👍
i’m really impressed with this car dog hammock. it’s incredibly sturdy and the side flaps do a great job of protecting the car doors from scratches and dirt. my dog feels safe and comfortable while riding, which is a big plus. installation was easy and it fits perfectly in the back seat. the material is durable and easy to clean – just a quick wipe or a machine wash and it’s good as new. it stays in place and doesn’t shift around while driving, even on bumpy roads. this hammock has made traveling with my dog so much easier and cleaner. i highly recommend it to anyone looking for a reliable and high-quality dog hammock for their car. it’s definitely a worthwhile investment for any dog owner.
recommend
super impressed by its versatility – works great for backseats half seats even trunks 😊 keeps every corner spick-and-span regardless of where my pup decides to chill.
this stylish little number not only saves my upholstery but also adds a touch of class to the interiors 😎
One thing that really stands out about this product is its versatility – whether you want full back seat coverage partial protection or even if you're looking to safeguard your trunk this hammock offers flexible installation options catering to various needs.
Cleaning after road trips has never been easier. Totally recommend it.
My pet was scared at the beginning
got this dog hammock for my car and it’s been amazing. the side flaps protect the doors from dirt and scratches, keeping my car interior spotless. installation was super easy and it fits perfectly in the back seat. the material is extremely durable and waterproof, which is ideal for handling muddy paws and wet fur. my dog absolutely loves it and feels secure while riding. it’s also very easy to clean – just wipe it down or throw it in the washing machine. the hammock stays in place and doesn’t move around, even on bumpy roads. this has made traveling with my dog so much more convenient and stress-free. i highly recommend this hammock to anyone who travels frequently with their dog. it’s a fantastic product that keeps both the car and the dog happy.
I'm really impressed by how seamlessly this product integrates into any type of car interior design thanks to its neutral colors and sleek geometric pattern.
ok
This car hammock is a godsend! With its chic beige and brown colors, it blends perfectly with my vehicle’s interior. The geometric pattern is trendy yet refined, adding a touch of sophistication to the overall look.
i recently bought this sturdy car dog hammock with side flaps and it's been amazing. my dog loves it and it keeps my car clean. the side flaps provide extra protection for the doors. installation was quick and easy. the material is durable and waterproof, so it handles mud and water with no problem. the hammock also stays in place, even on bumpy rides. cleaning is simple – just wipe it down or throw it in the washing machine. highly recommend this product for anyone who travels with their dog.
it’s amazing how something so practical can be so stylish at the same time 💕 love that i don’t have to compromise aesthetics for utility anymore
This car dog hammock has been a wonderful addition to my car. it’s very sturdy and fits perfectly in the back seat. the side flaps are an excellent feature, protecting my car doors from scratches and dirt. my dog feels very comfortable and secure while riding. installation was straightforward and took only a few minutes. the material is high-quality, waterproof, and easy to clean, which is perfect for dealing with muddy paws and spills. it stays in place and doesn’t shift around while driving, even on rough roads. i’m very happy with this purchase and appreciate how it keeps my car clean and my dog safe. it’s also great for longer trips, providing a comfortable space for my dog to relax. highly recommend this to any dog owner looking for a reliable and effective car hammock.